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SalesforcePublic Sector Solutions Accredited Professional updated pdf material & Public-Sector-Solutions exam training vce & online test engine

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Salesforce Public-Sector-Solutions Exam Syllabus Topics:

Topic
Details

Topic 1

Public Sector Solutions Implementation Strategies and Best Practices: This domain measures the ability to implement Salesforce Public Sector Solutions using strategic approaches and industry best practices. Focus areas include PSS solutions, data sharing, security, scalability, and data quality. Demonstrating expertise in mapping business processes and designing robust solutions reflects the technical consultant’s aptitude for driving successful implementations in complex public sector environments.

Topic 2

Public Sector Solutions - Product-Specific Systems Knowledge: Proficiency of public sector technical consultants in configuring systems for licenses, permits, inspections, grants management, employee experience, and emergency response will be tested. Understanding document processing, eSignature technologies, and reporting options is critical. Success in this area demonstrates expertise in delivering tailored solutions aligned with customer objectives and lifecycle requirements.

Topic 3

Public Sector Solution Product Configuration: This section assesses the proficiency of public sector technical consultants in identifying and implementing the right Salesforce Public Sector Solutions components for business requirements. Skills in Omnistudio, Service Cloud, and automation tools are key. It tests the ability to create optimized configurations, action plans, and digital experiences that enhance service delivery.

SalesforcePublic Sector Solutions Accredited Professional Sample Questions (Q60-Q65):

NEW QUESTION # 60
To allow a user to access the Public Sector Solutions Employee Experience pre-built application.
Which three permission sets need to be assigned?

A. Employee Experience Community Access
B. Employee Productivity Plus Access
C. Public Sector Solutions User Access
D. Employee Experience for Public Sector
E. Employee Productivity Plus User Data Access

Answer: A,B,D

Explanation:
Employee Experience Community Access, Employee Experience for Public Sector, and Employee Productivity Plus Access are three permission sets that need to be assigned to allow a user to access the Public Sector Solutions Employee Experience pre-built application. Employee Experience Community Access is a permission set that grants access to the Employee Experience community site, which is a digital experience site for employees to access resources and services. Employee Experience for Public Sector is a permission set that grants access to the Employee Experience app, which is a prebuilt app that comes with Public Sector Solutions. It can help public sector agencies to manage employee programs and benefits, such as leave requests or wellness surveys. Employee Productivity Plus Access is a permission set that grants access to the Employee Productivity Plus app, which is another prebuilt app that comes with Public Sector Solutions. It can help public sector agencies to improve employee productivity and collaboration, such as creating action plans or sharing files. Reference: https://help.salesforce.com/s/articleView?
id=psc_admin_setup_employee_experience.htm&type=5&language=en_US

NEW QUESTION # 61
Which Experience Cloud template contains pre-configured components for Licensing and Permitting use cases?

A. There is no pre-configured template
B. The customer Account Portal template.
C. The licenses and Permits template
D. Public Sector Solution Template

Answer: C

Explanation:
For public sector use cases involving licensing and permitting, Salesforce provides a specific Licenses and Permits template within the Experience Cloud. This template is pre-configured with components tailored to these scenarios, offering a streamlined setup and deployment process.
* Licenses and Permits Template:
* This template includes pre-built pages and components designed to handle common licensing and permitting processes, such as application submission, status tracking, and renewals.
* It provides a user-friendly interface and integrates with other Salesforce features to offer a comprehensive solution for public sector agencies.
* Pre-configured Components:
* The template includes components such as OmniScripts for guided workflows, FlexCards for data display, and various forms and lists to manage licensing and permitting tasks.
* These components help reduce the time and effort required to build and configure the site, allowing agencies to quickly deploy a functional solution.
By using the Licenses and Permits template, the city can leverage pre-configured components to address their specific needs efficiently, minimizing the need for extensive customization.
References:
* Salesforce Help: Experience Cloud Templates
* Salesforce Public Sector Solutions Documentation

NEW QUESTION # 62
A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requires checking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object).
What feature of Public Sector Solutions can be leveraged to meet this requirement?

A. DataRaptor
B. FlexCard
C. Integration Procedure
D. OmniScript

Answer: D

Explanation:
OmniScript is a feature of OmniStudio, which is part of the Public Sector Solutions package. OmniScript allows the public sector agency to create guided digital forms that can integrate with external systems and custom objects. OmniScript can be used to check permit fees from an external system and apply discounts based on site/address data from a custom object. Reference: https://trailhead.salesforce.com/content/learn
/modules/public-sector-solutions-design/create-guided-digital-forms-with-omniscript

NEW QUESTION # 63
A government agency recently migrated to Salesforce and is very excited to be on board, but their System Administrators have doubts about installing the Omnistudio package.
Which three tasks must be completed or checked before installing the Omnistudio Package?

A. Enable Assets
B. Enable Person Accounts
C. Enable Orders
D. Ensure the email deliverability access level is set to "All email"
E. Confirm browser settings meet published minimum requirements

Answer: A,B,D

NEW QUESTION # 64
A customer wants to implement a customer community. Authenticated users will be able to log cases, manage their account and contact information, and apply/view their grant applications.
What two security settings should be configured to ensure the community is secure and no extra information is available to the authenticated community users?

A. Set up Sharing Sets to grant authenticated users access to their Cases, Applications, and Accounts
B. Set Org-Wide Defaults for External Users to Private for everything
C. Set Org-Wide Defaults for External Users to Hidden for everything
D. Set up Sharing Rules to grant authenticated users access to their Cases. Applications, and Accounts

Answer: A,C

Explanation:
Explanation
Org-wide defaults for external users determine the baseline level of access that guest users and authenticated community users have to records they do not own. Setting them to Hidden for everything means that external users cannot see any records by default, unless they are explicitly shared with them. Sharing sets are used to grant access to records that are associated with a specific user or profile in a community. By setting up sharing sets, the authenticated community users can access their own Cases, Applications, and Accounts, but not those of other users. References:
https://help.salesforce.com/s/articleView?id=psc_admin_concept_psc_overview.htm&type=5&language=en_US

NEW QUESTION # 65
......

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